Ask dr.sean
In this section, you can ask Dr. Sean or his team anything—from questions about your health to anything related to our products.
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 2–7 business days, depending on your location. Our Specialty Supplements ship from Southern California, while Essential Supplements are sent from Colorado. Please note that due to occasional shipping delays, especially during high-volume periods, some orders may take a little longer. If your order hasn’t arrived within two weeks, feel free to contact us—we’ll be happy to look into it for you.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!